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Who we are

Physically Fit Limited
Registered in England 05921926
264 Banbury Road, Oxford, England, OX2 7DY
http://physically-fit.co.uk

Contact forms

When you use a contact form on physically-fit.co.uk, the content is sent as an email directly to the business. We will not use any details you provide to add you to general marketing unless you opt in.

Embedded content from other websites

Videos on this site are embedded from Vimeo who may monitor your interaction with that embedded content.

Analytics

Physically Fit runs anonymous tracking. You can opt out below. We respect Do Not Track browser settings.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Email Newsletter

When you signup to receive our newsletter, your name and email address are passed to our email service provide, MailChimp. You may unsubscribe from receiving newsletters at any time by clicking on the unsubscribe link in the footer of the email. You may read MailChimp's privacy policy here: https://mailchimp.com/legal/privacy/

Comments

When members leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Making a purchase

If you buy a class or premium membership or other product or service from us, your card payment will be processed by stripe (we do not collect or store your card details). Please visit Stripe's website to their privacy policy: https://stripe.com/gb/privacy

We collect information about you during the checkout process on our shop.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

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